cbd111 Privacy Policy

Your privacy matters. This document explains exactly what personal data cbd111 collects, why we collect it, how we protect it, and the rights you hold as a player on our platform.

📄 Introduction

Last updated: 1 January 2026. This version supersedes all prior Privacy Policy documents.

cbd111 ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our website at https://cbd111.app. This Privacy Policy ("Policy") explains in clear terms what personal information we collect, how and why we use it, with whom we share it, and the rights you have over your own data.

By registering an account on cbd111, using any feature of the platform, or submitting personal information through any channel including our support team, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact our support team to close your account.

This Policy applies to all personal data collected through the cbd111 website, mobile browser interface, and any communications between you and our support team. It does not apply to third-party websites that may be referenced in content on our platform. We encourage you to review the privacy policies of any third-party services you interact with independently of cbd111.

This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. Together, these documents form the complete agreement governing your relationship with cbd111.

📊 Data We Collect

cbd111 collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform. The categories of data we collect are outlined below.

Full Name Date of Birth Mobile Number Email Address Residential Address National ID / Passport Payment Details Device & Browser Info IP Address Transaction Records Gameplay History Support Communications
🪪
Identity & Registration Data
When you create an account, cbd111 collects your full legal name, date of birth, email address, mobile phone number, and residential address. This information is required to verify your identity, confirm you meet the 21+ age requirement, and establish a single unique account in your name. We may also request a copy of a government-issued photo ID (e.g., National Identity Card, passport, or driving licence) when processing your first withdrawal or at any point our compliance team deems necessary.
💳
Financial & Payment Data
To facilitate deposits and withdrawals in BDT, cbd111 records transaction references, payment method identifiers (such as your bKash, Nagad, or Rocket account number), transaction amounts, timestamps, and processing statuses. We do not store full payment card numbers or mobile banking PINs. Payment data is handled in accordance with applicable financial data protection standards and is used solely to process your transactions and investigate payment disputes.
📱
Technical & Device Data
Our platform automatically collects technical data when you access cbd111, including your IP address, device type, operating system, browser type and version, session duration, pages visited, clickstream data, and approximate geographic location derived from your IP. This data is used for security monitoring, fraud detection, platform performance optimisation, and ensuring our services function correctly across a wide range of devices used by players in Dhaka, Chittagong, Sylhet, Khulna, and beyond.
🎮
Gameplay & Betting History
cbd111 maintains a complete record of all games played, bets placed, wager amounts, outcomes, bonus activations, and session timestamps associated with your account. This data is used to calculate your account balance, apply bonus wagering requirements, generate account statements, and support responsible gaming interventions if your gameplay patterns indicate potential harm. Gameplay records are retained for a minimum of five years to meet our compliance obligations.
💬
Support & Communication Data
If you contact cbd111 via email or any written channel, we retain records of those communications including the content of your messages, any attachments provided, the date and time of contact, and the resolution outcome. This data enables our support team to provide consistent, informed assistance and is used to train and improve our customer service operations. Communication records are linked to your account and retained for as long as your account remains active plus a reasonable period thereafter.
🍪
Cookies & Tracking Technologies
cbd111 uses cookies and similar tracking technologies to maintain your session state, remember your preferences, measure platform traffic, and monitor for suspicious behaviour. Essential cookies are necessary for the platform to function and cannot be disabled. Analytical cookies help us understand how players navigate the site. You may manage non-essential cookies through your browser settings; however, disabling certain cookies may affect the functionality of your cbd111 account.

⚙️ How We Use Your Data

cbd111 processes your personal data only for clearly defined, lawful purposes. We do not sell your personal data to any third party. The primary purposes for which we use your data are as follows:

  • Account creation and management — to register your account, verify your identity, and maintain accurate account records.
  • Age verification — to confirm you are 21 years of age or older before permitting access to gambling services, as required by our responsible gaming obligations.
  • Transaction processing — to facilitate BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer channels.
  • Bonus and promotion administration — to track eligibility, calculate wagering completion, and distribute rewards accurately.
  • Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other breaches of our Terms and Conditions.
  • Regulatory compliance — to fulfil our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Customer support — to respond to your queries, resolve disputes, and maintain communication records.
  • Platform improvement — to analyse usage patterns, identify technical issues, and enhance the performance and user experience of the cbd111 platform.
  • Responsible gaming — to monitor gameplay behaviour, identify indicators of problem gambling, and apply protective measures where appropriate.
  • Service communications — to send you transactional messages such as deposit confirmations, withdrawal notifications, account security alerts, and policy update notices.

Where cbd111 wishes to use your data for a purpose not listed above, we will seek your explicit consent in advance and provide a clear description of the intended use.

📋 Detailed Policy Clauses

Section 1
Legal Basis for Processing
cbd111 processes your personal data on the following legal grounds: (a) Contract performance — processing is necessary to fulfil the Terms and Conditions agreement between you and the platform; (b) Legal obligation — processing is required to comply with applicable KYC, AML, and data retention laws; (c) Legitimate interests — processing is necessary for fraud prevention, security monitoring, and platform improvement, provided those interests are not overridden by your fundamental rights; (d) Consent — where we rely on your consent as a legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
Section 2
Data Sharing & Third Parties
cbd111 shares your personal data only with trusted third parties who are contractually obligated to protect it and process it solely for the purposes we specify. Categories of recipients include: identity verification providers who confirm your KYC documents; payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and affiliated banking partners) who handle your financial transactions; game studio partners (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi) who may receive anonymised session data to support game performance; and technology and hosting providers who operate the infrastructure underpinning the platform. We do not share your data with advertisers, data brokers, or unrelated commercial entities.
Section 3
Data Retention
cbd111 retains your personal data for as long as your account remains active and for a further period of at least five years following account closure, in order to meet our legal and compliance obligations. Transaction and gameplay records are retained for a minimum of five years. Communication records are retained for three years from the date of the last interaction. Where data is no longer required for any lawful purpose, it is securely deleted or anonymised. You may request early deletion of specific data categories subject to our legal retention requirements — see Section 5 (Your Rights) for details.
Section 4
Data Security
cbd111 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and our servers; encrypted storage of sensitive data fields at rest; role-based access controls limiting staff access to personal data on a strict need-to-know basis; regular security assessments and vulnerability scanning; and incident response procedures that include mandatory breach notification. While we take every reasonable precaution, no internet transmission or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own account credentials.
Section 5
Your Rights Over Your Data
As a player on cbd111, you hold the following rights with respect to your personal data. You may exercise any of these rights by submitting a written request to [email protected]. We will acknowledge your request within 72 hours and provide a substantive response within 30 days. Your rights include: the right to access a copy of the data we hold about you; the right to correct inaccurate or incomplete data; the right to request deletion of your data (subject to our legal retention obligations); the right to restrict or object to certain forms of processing; and the right to withdraw consent where consent is the legal basis for processing. We will never charge a fee for exercising your rights in good faith.
Section 6
Children & Minors
cbd111 strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect, store, or process personal data belonging to individuals under 21 years of age. If we become aware that a minor has provided personal data and created an account, we will immediately close that account, delete the associated data, and take appropriate steps to prevent recurrence. If you believe a minor has registered on cbd111, please notify us immediately at [email protected] so we can act without delay.
Section 7
Policy Amendments
cbd111 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how your personal data is processed, we will make reasonable efforts to notify registered players via their registered email address or via a notice on the platform. Your continued use of cbd111 following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

⚖️ Your Privacy Rights at a Glance

👁️
Right to Access
Request a full copy of the personal data cbd111 holds about your account at any time.
✏️
Right to Rectification
Ask us to correct any inaccurate or outdated personal information linked to your account.
🗑️
Right to Erasure
Request deletion of your personal data where it is no longer needed, subject to mandatory retention periods.
🚫
Right to Object
Object to processing based on our legitimate interests where you believe your rights take precedence.
⏸️
Right to Restrict Processing
Ask us to pause processing of your data while a dispute or verification request is being resolved.
↩️
Right to Withdraw Consent
Where we rely on your consent to process data, you may withdraw that consent at any time without penalty.

📬 Data Enquiries & Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by cbd111, please contact our Data Support team using the details below. All enquiries are handled confidentially and without prejudice to your account standing.

Email: [email protected] (plain text — not a clickable link)

Please include your registered username or account reference in all data-related correspondence to help us locate your records promptly. We aim to acknowledge all privacy-related enquiries within 72 hours and resolve them within 30 calendar days. For complex requests, we may require up to an additional 30 days, in which case we will inform you of the extension in advance.

All communication with our support team must be in English. Responses will be provided in English via your registered email address. cbd111 operates on Bangladesh Standard Time (BST, UTC+6).

🔐
Your Data Is Safe With Us
cbd111 uses 256-bit SSL encryption, encrypted data storage, and strict access controls to keep your personal information secure at all times. We will never sell your data to third parties or use it for purposes beyond those described in this Policy.

Explore cbd111 Responsibly

Now that you understand how we protect your data, you are welcome to explore our full game library, read the FAQ, or log in to your account and start playing.

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